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Customer service

Customer service

Customer service

SIA cabin crew praised for retrieving woman's ring lost in plane seat: 'They constructed an entire tool'

SIA cabin crew praised for retrieving woman's ring lost in plane seat: 'They constructed an entire tool'

Woman claims Scoot refused to compensate for broken surfboards, airline investigating

Passenger says Grab driver locked doors and charged her $2 for wet tissue

Durian seller calls customer out for taking advantage of refund policy over 'sour' fruit

Haircut, massage, karaoke: China ride-hailing drivers turn to quirky services amid stiff competition

Pink Parlour closes after 21 years; co-founder apologises for 'incredibly painful decision'

Woman's GrabFood order allegedly disappears 1 minute after delivery: 'Thought I made a mistake'

No tip, no food: Delivery rider allegedly demands $10 from woman over KFC order

Woman lauds SIA for hassle-free process with bookings and miles after mum's death

'No wonder my items were broken': Delivery men draw flak for throwing parcels on the ground

Woman throws straws at LiHo staff over alleged ice request in Hougang Mall; police report made

Zus Coffee says police report made following 'intense situation' between barista and customer at outlet

Starbucks barista at KL airport fired after calling tourists 'bodoh'

Ghim Moh hawker responds to 'unfair' one-star rating over tray incident, calls reviewer 'petty'

Woman berates Clementi restaurant staff for speaking in Mandarin, refuses to pay for meal

'Some passengers were looking so scared': How SMRT staff helped young man with special needs on train at Dover MRT station

Hawker boss earns praise for online apology over customers' 'difficult experiences' with an employee

'Bro, you stupid or what': Woman says delivery driver takes CCTV camera instead of package placed outside door

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