PUBLISHED ONAugust 21, 2026 9:40 AMBYSean LerReceived a pop-up notification on your Apple device claiming that there have been unauthorised attempts to access your account, and told to change your Apple ID password?
Stop and do not click on any redirect links or websites, or you could be the next victim of the Apple impersonation scam that has seen at least $195,000 lost in five cases reported since Aug 7.
The police said in a news release on Friday (Aug 21) that victims who received such notifications and prompts would also receive an unsolicited call from scammers posing as a member of Apple's technical support team.
The calls often bore the +1 country code, with scammers alleging that the victims' Apple or email account had been compromised.
Victims were then directed to fraudulent websites such as "chat-apple.com" or "case-apple.com".
There, the victims would be asked to provide sensitive information such as their Apple ID credentials, cryptocurrency account credentials and one-time passwords.
These information would then be used to gain access to the victims' cryptocurrency accounts or linked wallets.
They would only realise that they have been scammed when they discover unauthorised cryptocurrency transactions on their accounts.
Apple device users are reminded that the company will never ask its users to provide their Apple ID password, one-time passwords or any login credentials through unsolicited phone calls, pop-up notifications or links.
Such information should never be disclosed to anyone.
Those who receive links from unsolicited websites or messages should not click on them.
While it can be distressing to receive an unexpected password reset prompt, stop and check first.
Apple users can do so by closing the pop-up and accessing the "Settings" application directly to to verify their account status.
They may also contact Apple through its official support channels.
If still unsure, members of the public can contact the 24/7 ScamShield helpline at 1799.
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